1. Email request/inquiry
2. UP ID/Form 5/Form 5A – Enrolled UP Students
3. UP ID or Appointment letter – UP Faculty / Staff

Online

1. Send a request to settle accountabilities.

Location: 

Online: Gmail (cslib@science.upd.edu.ph) or CS Institute Libraries’ Gmail accounts

2. Receive email regarding accountability details and payment instruction/s.

Location:

Online: Gmail (cslib@science.upd.edu.ph) or CS Institute Libraries’ Gmail accounts

3. Schedule an appointment to settle payment.

Location:

Onsite:  CS Library Circulation Section, CS Library Bldg. Velasquez St.; and/or Institute Libraries, College of Science, National Science Complex, UP Diliman

Face to Face

1. Request to settle accountabilities.

Location: 

Onsite:  CS Library Circulation Section, CS Library Bldg. Velasquez St.; and/or Institute Libraries, College of Science, National Science Complex, UP Diliman

2. Pay accountabilities and sign the logbook.

Location:

Onsite:  CS Library Circulation Section, CS Library Bldg. Velasquez St.; and/or Institute Libraries, College of Science, National Science Complex, UP Diliman

3. Receive feedback.

Location: 

Onsite:  CS Library Circulation Section, CS Library Bldg. Velasquez St.; and/or Institute Libraries, College of Science, National Science Complex, UP Diliman

Online

1.1. Receive email request.

1.2. Retrieve book card/s and compute cost/fine based on UP Libraries’ guidelines.

1.3. Provide cost details of accountabilities.

2. Update record.
3. Acknowledge scheduled appointment.

Face to Face

1.1. Retrieve and verify book card/s.

1.2. Compute cost/fine based on UP Libraries’ guidelines.

1.3. Provide cost details of accountabilities.

2. Receive payment and clear accountabilities.*
3. Clear user record.

30 minutes

1. UP ID/Form 5/Form 5A – Enrolled UP Students
2. UP ID or Appointment letter – UP Faculty / Staff

1. Declare lost book/s & provide information.

Location:

Onsite:  CS Library Circulation Section, CS Library Bldg. Velasquez St.; and/or Institute Libraries, College of Science, National Science Complex, UP Diliman

Online: Gmail (cslib@science.upd.edu.ph) or CS Institute Libraries’ Gmail accounts

2. Receive details regarding accountability and payment instruction/s.

Location:

Onsite:  CS Library Circulation Section, CS Library Bldg. Velasquez St.; and/or Institute Libraries, College of Science, National Science Complex, UP Diliman

Online: Gmail (cslib@science.upd.edu.ph) or CS Institute Libraries’ Gmail accounts

3. Pay accountabilities

Location:

Onsite:  CS Library Circulation Section, CS Library Bldg. Velasquez St. UP Diliman

4. Receive official receipt.

Location:

Onsite:  CS Library Circulation Section, CS Library Bldg. Velasquez St.; and/or Institute Libraries, College of Science, National Science Complex, UP Diliman

1.1. Receive formal declaration for the lost book/s.

1.2. Retrieve book card/s and inventory slip/s.

1.3. Assess and compute the cost of the book and book fines (per book).

2. Provide cost details of the lost book/s.
3. Receive payment and issue the official receipt from the collecting officer.*

4.1. Clear the settled account in the library databases (BUKLOD, Delinquent Database, and CRS-library accountability module).

4.2.  Indicate the lost and settled, and the official number in the book card and inventory slip.

4.3. Change the new status of the book in the Integrated Library System (BUKLOD).

4.4. Update task tracker for statistics.

1 Hour and 20 Minutes