Frequently Ask Questions

Frequently Asked Questions (FAQs) during quarantine period. Please click the video.

The CS Library will remain closed to all its library users (students, faculty and staff) in compliance with the updated guidelines released by the UP Diliman COVID-19 Task Force.  However, the CS Libraries are providing the following remote learning services:

  1. CS Libraries' eBook Hub-an online platform that provides you access to eBooks in the natural and applied sciences 24/7 anytime, anywhere and on any device.
  2. Ask-a-Librarian (through Facebook, official CSLIB Gmail account and CSLIB website.-Ask us library questions and inquiries about our collection and services anytime! For more information, please click here. https://cslib.science.upd.edu.ph/ask-a-librarian/
  3. Telereference- Set an appointment to meet with our friendly librarians to answer your questions.For more information, please click here for the appointment form. Click here to view form.
  4. Document Delivery services-for all your journal articles and eBook requests.  For more information, please click here. https://cslib.science.upd.edu.ph/document-delivery-service/. 
  5. Similarity Index Report- using Turnitin (an anti-plagiarism tool) For more information, please click here.https://cslib.science.upd.edu.ph/similarity-index-report/
  6. Analytics- Citation report and H-index from Scopus (for CS Faculty only) For more information please click here. https://cslib.science.upd.edu.ph/analytics/
  7. Journal Verification and validation-Journal authentication tool. 
  8. Library Orientation-Set up an appointment with the CS Libraries to know more about the library, its collection and services.
  9. Request for Purchase of Resource Materials (for faculty use only)-The CS Faculty can request books through the CS Library Tracking System for purchase (needed for their classes). 

Despite the libraries’ temporary closure due to COVID-19 situation, the library expects students to return their borrowed books from the CS Libraries through the following methods:

 

Important:  Kindly follow the Book Return Protocol of the CS Libraries.  Please see below.

BOOK RETURN GUIDE (before going to the library)

Please read carefully.

 

Steps:

  1. Scan QR Code or Click URL Link provided to access the site. Link: http://tiny.cc/CSLIBBookReturn
  2. Sign in your email account to access this form.
  3. Type in your student/employee number, barcode number of the book/s, title of the book/s.
  4. Attach a photo of the book's barcode, then submit form.
  5. Prepare a sheet of paper and write down your name, student/employee number.
  6. Place book/s inside paper or plastic bags.
  7. Tape the sheet in front of the bag.

Please read: IF books are not properly packed and labelled and you are already close or in the CSLIB’s vicinity, you may do the following:

  • Get a pen and paper prepared by the library from the table provided (close to the ATM machines). 
  • Since we do not provide paper or plastic bags, just insert the paper inside the book and stack them properly on the quarantine table.  
  • Labelling your books will be our only basis to clear you off the system as we (your CSLIB staff) work virtually. 
  • So PLEASE, provide all the information we need and follow the instructions given to you.

The CS Library has several online resources available that you can access off-campus.  Databases like the American Chemical Society (ACS) Publications, American Physical Society (APS) Journal Online, Fibonacci Quarterly, Labster, Locus:SIAM’s Online Journal Archive, MRS Bulletin, Nature, Science Magazine, Springer Nature Contemporary eJournals and a lot more can be accessed through Open Athens.

 

Remote Access through OpenAthens

  • Access more than a hundred databases in different disciplines and twenty (20) plus databases with science and technology subjects. Two ways to access OpenAthens:

Access via MyAthens:

  • Go to https://my.openathens.net;
  • Search for "University of the Philippines Diliman" in the "Find your Institution" search bar;
  • Click "UP Webmail";
  • Log in to your UP Mail account;
  • Select the electronic databases you wish to access

Access via Google Apps:

  • Sign in to your UP Mail at https://mail.up.edu.ph;
  • Click the App Launcher at the upper right corner, scroll down and click the OpenAthens;
  • Click "Login to MyAthens";
  • Select the electronic databases you wish to access.

No. All fines incurred within the quarantine period will be waived by the CS Libraries.  However, it is imperative for students to return their books if deemed feasible.  All unreturned books will still reflect on the CRS Delinquency List affecting the student's enrollment process every semester.

Note: Reservation is not available due to the quarantine measures imposed during the COVID-19 pandemic.  Updates will be posted here on our website and Facebook pages.

In renewing of borrowed of printed books, please follow these steps:

  1. Request must be sent using the client's UP Mail account.
  2. Request through the CS Libraries' One-Stop Request Form.

 

Important:  Kindly follow the Book Return Protocol of the CS Libraries.  Please see below.

BOOK RETURN GUIDE (before going to the library)

Please read carefully.

 

Steps:

  1. Scan QR Code or Click URL Link provided to access the site. Link: http://tiny.cc/CSLIBBookReturn
  2. Sign in your email account to access this form.
  3. Type in your student/employee number, barcode number of the book/s, title of the book/s.
  4. Attach a photo of the book's barcode, then submit form.
  5. Prepare a sheet of paper and write down your name, student/employee number.
  6. Place book/s inside paper or plastic bags.
  7. Tape the sheet in front of the bag.

Please read: IF books are not properly packed and labelled and you are already close or in the CSLIB’s vicinity, you may do the following:

  • Get a pen and paper prepared by the library from the table provided (close to the ATM machines). 
  • Since we do not provide paper or plastic bags, just insert the paper inside the book and stack them properly on the quarantine table.  
  • Labelling your books will be our only basis to clear you off the system as we (your CSLIB staff) work virtually. 
  • So PLEASE, provide all the information we need and follow the instructions given to you.

Yes.  The CS Library follows and practices health protocols and guidelines.  All books from CS Libraries must be returned to the CS Library as our main repository of all borrowed books since they will be quarantined for 3 days (as per NEDCC).  The library undergoes frequent cleaning and disinfecting (once a day) to reduce viruses on surfaces. Disinfectant spray, cleaning wipes and other cleaning supplies are readily available to the staff to clean surfaces immediately.

For students returning their borrowed books from the library, upon entry to the library’s entrance, please observe good hygiene through proper handwashing.  A portable sink with clean water,complete with soap, sanitizer, clean cloth or paper towels are available.  A table is provided which will serve as a drop-off area of all returned books.  All students or visitors are required to wear masks properly at all times while in the University campus.  The use of face shields is also encouraged for added protection. 

Yes we still have services in lending printed books.  However for your safety, we highly encourage you to make use of the CS Libraries' eBook Hub or you can also avail our regular online service like the document delivery service.  For students requesting to borrow print books, the CS Library will conduct a thorough screening with the student for verification purposes.  

Steps to follow:

  1. Request through the CS Libraries’ One-Stop Request Form.
      • Scan QR Code or click here for the URL Link provided.
      • Complete the form, then submit.

2.Wait for the response of the CS Library staff for further verification and screening.

3. Please be ready to provide the following requirements: Copy of Form 5 or a copy of appointment documents for new faculty members.

4.  Please note our Mode of delivery: pick-up only at the CS Library.

How much you'll be charged for an overdue book depends on its circulation type and how long you've kept it past the due date. A fine of PhP 2.00 per day (exclusive of Sundays and holidays) is charged for circulation books. The rate for overdue reserve books, on the other hand, are as follows:

      • 8:00 - 8:59 AM No Overdue Charge
      • 9:00 - 9:59 AM Php 1.00
      • 10:00 - 10:59 AM Php 6.00
      • 11:00 - 11:59 AM Php 11.00
      • 12:00 - 12:59 PM Php 16.00
      • 1:00 - 1:59 PM Php 21.00
      • 2:00 - 2:59 PM Php 26.00
      • 3:00 -3:59 PM Php 31.00
      • 4:00 - 4:59 PM Php 36.00
      • 5:00 - 6:00 PM Php 41.00
      • Whole Day Php 50.00

Note: Any fines incurred within the quarantine period will be waived by the CS libraries.

  • EBSCO Discovery Service (EDS)-is an intuitive online research platform used by thousands of institutions and millions of users worldwide.  With quality databases and search features, EBSCOhost helps researchers of all kinds find the information they need fast.

Access EBSCO Discovery Service Off-campus

  1. Go to the University Library's home page at https://mainlib.upd.edu.ph.
  2. Click Subscribed e-Resources then EBSCO Discovery Service.
  3. Enter keyword at search box.  On the left side, you may refine the results based on your preferred source types, full text, publication date, etc.
  4. Click the article title then click PDF Full Text.
  5. Click Login for full access.  You will be directed to the Remote Access Login page.
  6. Enter your DILNET login and password.
  7. Proceed with your download.
  • OpenAthens (remote access)

Access via Google Apps

1. Log into your UP Mail at https://mail.up.edu.ph.

2. In the upper right, click the App Launcher , scroll down, and click OpenAthens.

Note: If you have multiple Google accounts logged into your browser, choose your UP Mail account when prompted.

3. Click “Login to MyAthens”.

4. Choose the desired database.

Access via MyAthens

1. Click the “Login via MyAthens” button above or go to https://my.openathens.net/

2. Under “Find your institution”, search for “University of the Philippines Diliman” or just “Diliman”.

3. Click “UP Webmail”.

4. Log into your UP Mail account.

5. Choose the desired database.

Damaged materials should be reported immediately to the service desks to discuss repair or replacement options that may be available.

Or you may follow the instructions provided here.

Any book lost by a borrower must be reported to the librarian immediately, otherwise fines will continue to be computed daily and added to the cost of the book. A lost book may either be paid or replaced. Replacement for a lost book must have the same or newer edition, or an approved equivalent. 

For more details, please follow the instruction provided here.

Library clearance is issued to:

  1. Graduating students with no outstanding books or any library dues. 
  2. Students who have settled payment/s for missing books and other library dues.

Note: This service is currently suspended due to the quarantine measures imposed during the COVID-19 pandemic.

Enrolled Students and current Faculty and Staff can borrow books from the different constituent universities and satellite campuses.

Constituent Universities
1. University of the Philippines Baguio
2. University of the Philippines Diliman
3. University of the Philippines Los Baños
4. University of the Philippines Manila
5. University of the Philippines Visayas
6. University of the Philippines Cebu
7. University of the Philippines Mindanao
8. University of the Philippines Open University

Satellite Campuses
1. University of the Philippines Diliman Extension Program in Pampanga
2. University of the Philippines Diliman Extension Program in Olongapo
3. University of the Philippines Visayas Tacloban College
4. University of the Philippines Manila School of Health Sciences in Leyte
5. University of the Philippines Manila School of Health Sciences in Aurora
6. University of the Philippines Manila School of Health Sciences in Koronadal City, South Cotabato

For UP Diliman University Library
1. Before going to any library in Diliman, go to the University Library and request for an iLib account from the Computer Services (2/F Technical Services Wing) or Data Center (Basement inside Filipiniana Section). 
2. You may also ask your college Librarian to request the account for you by sending an email to chito.angeles@upd.edu.ph and updgenref@gmail.com with the following information: fullname, student number, college and campus. valid email, address and contact number.
3. Bring your valid ID and borrower's card issued by your college library.
4. Search the catalog or WebOPAC at http://ilib.upd.edu.ph
5. Note the title, author, call number, location and status of the book.
6. Take note of your Borrowing Privileges. Example: Undergraduate: If you borrowed 2 books from your campus, you are allowed to borrow 3 books from any libraries in Diliman.
7. You can visit the library and borrow books from Mondays to Saturdays. See the library hours for more information.
8. To borrow a book, you must fill out the book card.
9. Present the book card and the book to be borrowed together with your countersigned ID and borrower's card to the Circulation Counter Staff.
10. The Circulation Counter Staff will check out the books in the iLib database and stamp the due date on the book due date slip.
11. Always remember to return the book on the due date to avoid any overdue fees.

For UP Los Baños Main Library
1. You can visit the UPLB Main Library and borrow books from Monday - Saturday, 8:00Am - 5:00 PM.
2. Take note of your Borrowing Privileges. Example: Undergraduate: If you borrowed 3 books from any library in UP Diliman, you are allowed to borrow 2 books.
3. Go to the UPLB Main Library website at www.library.uplb.edu.ph
4. Search the UPLB catalog or WebOPAC at http://ilib.uplb.edu.ph
5. Note the title, author, call number, location and status of the book.
6. At the UPLB Main Library, get the book(s), fill up the book card with your full name, student number and college/campus and proceed to the section's circulation counter.
7. Present the book card and the book to be borrowed together with your countersigned ID to the Circulation Counter Staff.
8. You will be asked to login to your UPD iLib account to verify the number of books you borrowed. The Circulation Counter Staff will check your iLib E-Library card. Go to http://ilib.upd.edu.ph and login using your UP webmail/CRS account.
9. The Circulation Counter Staff will asked the Computer Services & Multimedia Collections Section (Basement Extension Main Library) to give you a UPLB iLib account. For more information and assistance, look for Mary Ann M. Ingua.
10. The Circulation Counter Staff will check out the books in the iLib database and stamp the due date on the book due date slip.
11. Always remember to return the book on the due date to avoid any overdue fees.

Note: Please see our announcement below for 1st Semester AY 2020-2021:

To request for electronic/scanned copy of theses, please follow the steps below:

  1. Send us an email using your UP mail account.  If no UP mail yet, send us a copy of your Form 5.  See important details below.
  • Faculty - Full text w/o expiration (if adviser). *If the Faculty is not the adviser, he/she should comply with the requirements same with the students.
  • Students - Full text subject to the following requirements: (w/ expiration). *1. Classified as “F” for regular work; 2. Expired embargo (2018 and below); 3. University Permission page or must secure permission from the author or adviser.

2. Once approved, you will receive the PDF copy in your UP Mail account.

You may email your Institute Libraries using their official UP email addresses:

  • IB-library@science.upd.edu.ph
  • IC-library@science.upd.edu.ph
  • IESM-library@science.upd.edu.ph
  • IM-library@science.upd.edu.ph
  • MSEP-msep.library@science.upd.edu.ph
  • MSI-library@msi.upd.edu.ph
  • NIGS-library@nigs.upd.edu.ph
  • NIMBB-library@science.upd.edu.ph
  • NIP-library@science.upd.edu.ph
  • NSRI-library@science.upd.edu.ph

To check for new updates and latest announcements, you may check their Facebook pages:

  • IB-facebook.com/IBLibrary6
  • IC-facebook.com/iclibupd/
  • IESM-@iesmlibraryupdiliman
  • IM-facebook.com/mathlib
  • MSEP-@mseplibraryupdiliman
  • MSI-facebook.com/msilib
  • NIGS-https://www.facebook.com/nigslibrary/
  • NIMBB-https://www.facebook.com/nimbblibrary
  • NIP-facebook.com/niplib
  • NSRI-facebook.com/nsrilibrary

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